Versand

Terms of delivery

The delivery time is specified in the Shopify Shop. If this is not the case, the delivery time is approximately 3 (three) weeks from the conclusion of the contract.

If we are unable to meet binding delivery dates for reasons for which we are not responsible (unavailability of performance), we will inform the Customer of this without undue delay, stating a new delivery time which is appropriate in the circumstances. If performance is not available anymore at all or not available by the new delivery date either, both parties are entitled to rescind the contract completely or partially; we will reimburse any consideration already provided by the Customer without undue delay.

The requirements for default in delivery are determined by the applicable statutory provisions, however, a written warning notice from the Customer is always required.

We Deliver at Place (DAP) from our Netherlands Warehouse. At the request of Customer, the goods will be shipped to the address provided in the ordering process (sales shipment (Versendungskauf)). Unless agreed otherwise, we are entitled to determine the type of shipment (in particular transport company, shipment route, packaging) ourselves.

The risk of accidental loss and accidental deterioration of the goods passes to the Customer at the latest upon handover. In the case of a sales shipment, however, the risk of accidental loss and accidental deterioration of the goods, as well as the risk of delay already passes to the Customer upon delivery of the goods to the forwarding agent, freight forwarder or any other person or institution designated to execute the delivery. If formal acceptance of the goods has been agreed, such acceptance is authoritative for the passing of risk. Handover or acceptance of the goods is deemed to have taken place if the Customer is in default of acceptance.